FREE TRAVEL ON THE FAN ID
Free shuttles, which are available for everyone, will operate during the 2018 FIFA World Cup in Ekaterinburg.
TRAVEL ON MATCH DAYS ON CITY TRANSPORT
In order to get a free ride it is necessary to have a ticket for the match and the fan FAN - ID. These documents must be presented:
by buses, trolley-buses, trams - to the conductor or controller when in the vehicle;
on the subway - to a subway worker, when passing through automatic control and non-automatic checkpoints.
Those routes on which the right of free travel operates is indicated by a single logo with an inscription:
TRAVEL ON MATCH DAYS ON TRAIN
Every spectator of the 2018 FIFA World Cup™ in Russia has the opportunity to take advantage of free travel to the host cities of the tournament.
In order to receive free train travel on special railroad trains, during the period of the sporting events, the following is needed*:
an entrance ticket to a match or a document that entitles you to receive an entrance ticket to a match
*In accordance with the provisions of the Federal Law of June 7, 2013 No. 108-FL "On the preparation and holding the 2018 FIFA World Cup, the 2017 FIFA Confederations Cup in the Russian Federation and amendments to certain legislative acts of the Russian Federation."
Additional trains will go to the city-organizers during the 2018 FIFA World Cup.
Also, ticket booking for free trains is available by hotline of Transport Directorate of 2018 FIFA World Cup Russia. The service helps fans get a consultation and book the ticket for free train.
The service is available in 5 languages: Russian, English, French, Spanish and German:
+ 7 (495) 741-18-18 (сalls from abroad)
8 (800) 775-20-18 (calls from Russia)
The right of free travel will be provided on the basis of the First Come First Served.
Fans without a ticket to the match will not be able to use the right of free travel on special trains.
Only the fans with the match ticket and the FAN ID will be allowed to board of additional free train.
Registration of free travel stops one day before the departure of an additional free train.
No. Only in additional trains, following the date of the match specified in the entrance ticket to the match, and return.
The number of seats is limited, they are provided on the basis of the First Come First Served.
Free travel to children is provided only if they have an entrance ticket for the match. Children are given a separate place.
Yes. Free boarding coupon can be issued by the ticket number for the match and the number of the confirmed ticket for the match.
It is necessary to check the correctness of the specified personal data of the viewer and FAN ID data. If the data is correct, but the error persists, you need to send an application to the technical support service of "Transport Directorate-2018" by e-mail firstname.lastname@example.org.
No. Bed linen in additional trains is provided for free.