Rules of the entrance
Rules of the entrance

RULES OF ENTERING THE STADIUM


Come to the stadium earlier, this will avoid a long queue at the entrance and not be late for the start of the game! In addition, this is an excellent chance to imbue with the atmosphere of the World Cup: before the match, the sponsors and partners of the tournament organize a variety of recreational activities for the fans.
A right choice of things that you plan to take with you to the stadium will allow getting to the stadium without any problems. It is strongly recommended not to come with large bags and refrain from carrying food, liquids and self-stick: they will have to be handed to the storage room, which will lead to loss of time before and after the match

 Games timetable in Ekaterinburg (local time): 

 Date

Game

    Start time

 Stadium opening

15 June

EgyptUruguay

17:00

14:00

21 June

France — Peru

20:00

17:00

24 June

Japan — Senegal

20:00

17:00

27 June

Mexico — Sweden

19:00

16:00


Up to date information on match days on the Viber channel of the stadium 

For all categories of viewers, except for VIP there is a policy no re-entry. If the spectator enters the stadium (directly into the bowl), he will not be able to exit until the end of the match. The following cases are an exception:

  • spectators of temporary stands
  • the spectators has a hospitality program ticket (Hospitality village, Lounge)

Entrance groups

 Distribution by sector
(the shortest route from the entrance)

Viewrs: 1, 2, 3 , 5, 6

VIP: 4

Media: 3

Gate

Sector

5

А/B/C

6

B/A/C

1

C/B/D

2

C/DB

3

D/A/C

4

A (VIP)

 

In addition, on each ticket information about the input groups is indicated, indicating ENTER / GATE, guided by what is written in this column a viewer is going to his own entrance group.

ALL VISITORS MUST BE GUIDED BY THE INFORMATION ON THEIR TICKETS. ENTRANCE TO THE STADIUM IS ALLOWED ONLY THROUGH THE GATE WHICH IS WRITTEN ON THE TICKET.

PLEASE READ TICKETS CAREFULLY AND ASK VOLUNTEERS IN RED FOR HELP.

 

Кликните для увеличения

ENTRANCE WITH CHILDREN

Any ticket holder entering the Stadium accompanied by children or adolescents must, in addition to their Tickets, obtain the necessary permission from the parents or guardians of minors issued in accordance with the requirements of local law, to have such permission with them and at the request of the FIFA World Cup Guide any time to provide it.

There are no restrictions for children by age. The ticket must be purchased for each person who wants to attend the match, regardless of age. For any child, when visiting the stadium, it is necessary to issue a FAN ID.

If you lost your child during a match at the Stadium, then you need to contact one of the information stands located both in the stadium and in the podtribunnyh premises (on each podium).

If you find a lost child, then a child must be taken to one of the information stands located at the stadium and transferred to the volunteer.

You can also use the specialized service at the Stadium - registration of children.
In order to do this, you need to contact the info stand and receive a special bracelet, which will indicate the contact details of the accompanying person (phone number and FD).

Permission is granted for carrying to the stadium:

  • Baby food, baby milk and sterilized water, including in glass containers
  • Soy milk for children;
  • Sterilized water for the child;
  • Breast milk or cow's milk, intended for children;
  • Baby food of different consistency.

In some cases, the volume may be more than 100 ml, but should not exceed 1 liter per child. Baby food or milk may be asked to provide for checking.

Strollers:

Restrictions for passage to the stadium with baby strollers do not exist, except when the stroller in folded form can not be examined with the help of an introscope.
In order to pass the stroller to temporary storage, you need to apply to the information stand (located in the under stands room of the stadium).

Entrance to the stadium stands with strollers is prohibited!

ENTRANCE OF LOW-MOBILITY CITIZENS

For low-mobility citizens, parking is provided on the territory adjacent to the stadium - P 14. along Tatishcheva street from the entrance gate 5 and 6.

In the areas of inspection of pedestrians there are wide wickets / turnstiles with mobile readers for priority passage of persons of special categories, all entrance groups in the stadium are equipped with special wickets. These wickets / turnstiles are indicated by the sign of accessibility (people in a wheelchair).
Accompanying persons must have the appropriate documents giving the right of access to the stadium. Persons who have medical devices installed on the body or inside the body (including prostheses and implants).
If this is possible by medical indicators, the visitor passes through an arched metal detector that can detect the presence of metal objects that may be inside medical equipment, in particular, under a bandage or cast. The viewer has the right to refuse passage through the arched metal detector, because of concern about the possible influence of the detector on devices such as a pacemaker, for such a visitor, a contact method (hands) is conducted.

Persons with guide animals

The visitor and the guide-animal are obliged to pass through the arched metal detector and complete physical examination. If the animal carries a bag or a bag of its owner, the bag is placed on the tape of the introscope for inspection of this object. The Law "On the Social Protection of Disabled People in the Russian Federation" establishes that all facilities providing services to the public should be provided with access to the blind with a guide dog. A dog-conductor in a harness with a red cross and muzzle accompanying the owner is obliged to be allowed into the stadium. A passport of the guide dog is required.

The stadium provides specialized services for spectators in this category (for services, contact the nearest volunteer):

  • Separate queues at checkpoints, turnstiles and concessions.
  • Specialized equipped toilets.
  • There are wider spaces for people with excess weight.
  • Provision of wheelchairs at Mobility Centers and golf carts within the perimeter of security.
  • Separate parking spaces.
  • Accompanying for the viewer to the place with wheelchairs.
  • Issuance of transmitting equipment for audio-descriptive commenting during the match.

STORAGE ROOMS

Individuals may leave big and other things prohibited to carry into the stadium in the storage rooms (except for those that pose a threat to life and health of people, as well as those prohibited to civil circulation by the legislation of the Russian Federation). Individuals who refuse to hand over prohibited items to the storage rooms or get rid of them are not allowed to enter the stadium.

Location:

Storage room 1 - next to G5 on the odd side of Tatishcheva Street;
Storage room 2 - next to G1 on Repin Street;
Storage room 3 - is located next to G3 at the intersection of Pirogov-Krauli-Repin streets;

Working hours:

Only in the days of matches 15.06, 21.06, 24.06, 27.06
Start work 3 hours before the match, end 2.5 hours after the match.

Rules of reception of things:

In case of detection of objects, substances or materials which turnover is prohibited or restricted by the legislation of the Russian Federation (weapons, drugs or fire and explosive substances and materials, etc.), the actions in relation to this person are determined by the employees of the Federal Penitentiary Service in accordance with legislation of the Russian Federation. This person will be refused in the access to the stadium.
If the item is not included in the list of prohibited items, but its dimensions do not allow it to be inspected in the pedestrian inspection zone, access to such a thing through the perimeter of security is prohibited. An expanded list of things prohibited for carrying to the stadium is listed below.

If you do not pick up on time

All the storage rooms contain information on the working hours outside of match days, as well as the phone number of the person responsible. To return the item, the viewer must first call this number and drive up to the stadium. After the end of the World Cup, all things are transferred to the city's "Lost and Found". 

Until 29.06.2018 from 10:00 to 19:00 you can contact by phone number: +79226173567 (specialist in the storage room).
From 29.06.2018 on the lost items you can apply to the address: 1A, Krylov Street, Ekaterinburg, Sverdlovsk Region, Russia (Police Department No. 9 of the Ministry of Internal Affairs of Russia in the city of Ekaterinburg).

List of prohibited items for spectators of matches of the 2018 FIFA World Cup Russia™